Refund Policy
We want you to be satisfied with your purchase. If you have an issue with an order, please contact us as soon as possible so we can review the matter.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete or contains an incorrect product, please contact us with your order number and details of the issue.
Where appropriate, we may request photographs or other information to help assess the issue.
Returns
Due to the nature of our products, returns may be subject to specific conditions.
Please contact us before returning any product. Unauthorised returns may not be accepted.
Refunds
Where a refund is approved, the applicable amount will be refunded to the original payment method where possible.
Refund processing times may vary depending on the payment provider or financial institution.
Contact Us
For refund or order enquiries, please contact:
Important
All products supplied by Panec Pure Labs are intended strictly for laboratory and scientific research purposes onlyand are not intended for human or veterinary use, consumption or self-administration.